Rancé & C srl is aware that the personal data of its customers are important and it therefore intends to inform and provide them with as much control as possible on how their personal data, collected through this website (the “Website”), are handled.
1) The Data Controller of the data collected and processed through the Website and the Data Protection Officer
The Data Controller of the data collected on the Website is :
- Rancé & c. srl (Via Elia Lombardini 10 , 20143 Milano - MI; e-mail: privacy@rance1795.com; tel: +39 02.58.100.855; VAT no.: 02989930157, hereinafter referred to as, "Rancé & C srl".
To contact the Data Protection Officer you may write to privacy@rance1795.com.
2) What data will be collected through the Website, and purposes of their processing
The data collected and processed through the Website are of a different type. Such data are processed for various purposes and with different methods. They include:
(a) Cookies: the data concerning your browsing of the Website are processed to ensure that the Website works properly, and for marketing purposes. Please see in this respect our specific Cookie Policy;
(b) Registration and Services: any data that you have voluntarily provided (email address, personal details and information, password you gave filling-in the registration form of your Rance1795 personal account), or the data that were lawfully acquired in any other manner, are processed for acknowledging receipt of your requests and delivering the service, providing you with all necessary assistance and information in relation to the products and Rance1795’s world.
(c) Marketing: by giving your express consent, you will allow Rancé & C srl to process your data for marketing purposes, namely, for marketing purposes, namely, for sending you, through newsletters and emails, information and updates on products, sales, promotional campaigns, events and other initiatives promoted by Rancé & C srl, also in collaboration with its business partners, and carrying out specific market researches.
(d) Study of preferences: by giving your express consent, you will allow Rancé & C srl to process your data for analysing your spending habits and preferences, and enabling it to adapt its products and initiatives to your tastes and meet best your requirements.
3) Source of personal data and relevant legal basis of the processing
Rancé & C srl collects personal data directly from the user, with the exception of the data collected with the navigation as per Cookie - section 2 (a) above.
With the exception of the data related to your surfing activity, ruled by our Cookie Policy, the data processing is based on:
- For the Registration and Services activities - as per point 2 (b) - the legal basis is the legitimate interest to provide the notes, general site services and the information requested by the users.
- For Marketing, Study of Preferences (as per sections 2 (c), and (d) above) the legal basis is the specific explicit consent given by the user.
4) Analysis of user's buying habits and selections
As indicated in Section 2 (d) above, with the user's express consent, Rancé & C srl may also process the latter's personal data for the purposes of analysing user's habits, buyings and selections, in order to make the Rance1795 products, services and initiatives more responsive to its customers' tastes and needs.
Rancé & C srl will process, by automatic means, the lifestyle, the value purchased within a framework of time, the frequency of the purchases (even if the purchases are made during the sale period) and the kind of product purchased (accessories, fragrances, body care line etc). The study is only intended to propose to clients and users products, services and initiatives more responsive to their tastes and needs. Rancé & C srl will not proceed with an intrusive study of the users’ behaviour.
Moreover, please note that as per Section 2 (a), with the user's express consent, Rancé & C srl can process personal data through an automatic means to study cookies in order to verify the navigation through the Website and too purpose products and services in line with the navigation.
5) How your personal data will be processed and storage period
The data collected through the Website will be mainly processed by electronic means, adopting all security measures as necessary to reduce to a minimum any risk of destruction or loss of the data, including accidental loss, unauthorized access, unlawful processing, or processing that are not compliant with the purposes for which the data were collected as specified in this Privacy Policy.
However, since the data will be transmitted via electronic networks, the above measures cannot limit or completely exclude the risk of unauthorized access or dissemination of the data. To this end, we recommend you check regularly that your PC is endowed with software capable of providing adequate protection (like updated antivirus systems) for the online transmission, inbound and outbound, of the data, and that your Internet Service Provider has adopted adequate security measures for a secure transmission online of your data (like, for instance, firewall and anti-spamming).
Personal data provided during the surfing activity and related to the surfing activity itself are kept for the period no longer than one year. Personal data processed to reply to the user or provide a service are kept as long as necessary for replying or providing the service. Personal data provided for the application activity are kept for the period necessary to evaluate the application. Personal data provided for profiling activities are kept for a limited period of time, in order to allow Rancé & C srl to understand user’s preferences within the luxury sector, respecting his privacy and consent. Personal data provided for marketing activities are kept as long as necessary for the particular processing also with reference to the specific sector of activity (luxury products) and considering the interest demonstrated by the clients to be updated on the products, events and runaways of Rancé & C srl. For more information, please contact the Privacy Officer.
6) Obligatory or voluntary nature of providing the requested data
With the exception of the data related to your surfing activity - the provision and collection of which are governed by our Cookie Policy - the provision on any other data collected through the Website for answering your requests, providing information, as well as for marketing purposes and for analysing your spending habits and preferences is free, voluntary and optional. Any failure by you to provide the data shall not limit your use of the Website, such failure may however make it impossible for Rancé & C srl to respond to your queries and requests for information, or send materials, updates, newsletters, invitations to the events organized by Rancé & C srl and/or its business partners.
7) Categories of recipient of personal data
Rancé & C srl communicates your data only as permitted by the law and as indicated below. Your data will be processed and disclosed to:
(i) Rancé & C srl’s employees and consultants, acting as data processors in order to carry out contractual activities and services;
(ii) to companies which, acting in their capacity as data processors, provide to Rancé & C srl specific technical and organizational services in relation to the Website and to the management of marketing and communication activities.
Your data may also be disclosed to police officers and judicial authorities, in compliance with the law and upon their request, or in case there are good reasons to believe that such disclosure is reasonably necessary to (1) investigate, prevent or take initiatives in relation to suspected unlawful activities, or assist national supervisory authorities; (2) prepare a defence against third party claims or charges, protect the security of its own website and of the company; (3) exercise or protect the rights, property or security of Rancé & C srl.
Your data will not be disseminated. For more information about the location of data, please contact the Privacy Officer.
8) Data subject’s rights under the privacy law
The data subject shall be entitled to obtain at any time access to personal data concerning him/her, confirmation from Rancé & C srl as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form. The data subject shall also be entitled to be informed of the source of the personal data; of the purposes and methods of the processing; of the logic applied to the processing, if the latter is carried out with the help of electronic means; of the identification data concerning the data controller and the data processors; of the entities or categories of entities to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as data processors or persons in charge of the processing.
The data subject shall also have the right to obtain the updating, rectification or, where interested therein, integration of the data, restriction of processing, erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed; certification to the effect that the above operations have been notified, as also related to their contents, to the entities to whom or which the data were communicated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected. The user can ask for the portability of his/her data; the user also has the right to be forgotten, to lodge a complaint with a supervisory authority as well as the right to withdraw the consent previously given.
The data subject shall have in any case the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys. The right to object may be exercised also in relation to how the marketing messages are being sent.
The above rights may be exercised by sending the relevant request to Rancé & C srl, to the attention of the Data Protection Officer, at the following address: privacy@rance1795.com.